Wednesday, January 2, 2013

Step 1. Choose a company that provides services to end users. This can be from the automotive industry (the service side), personal care, theatre, education, the travel industry, and the like. Consider the various services that the business or company offers to consumers and create your own services continuum. Step 2. Choose a company that provides services to other businesses. Examples include consulting firms, banks (from the B2B perspective), printing or document services, and law firms (again from the B2B perspective). Consider the various services that the business or company offers to businesses and create your own services continuum. Step 3. Compare and contrast your two continuums. Identify areas that they have in common and areas in which they are different. Include an explanation of what "services continuum" means in your own words.

The term "service continuum" is often used in the context of "servitization." This is the notion that even companies that sell tangible goods increasingly earn most of their profits by selling supporting or related services. Thus to increase profits, many companies pursue a "service transformation" in which their strategic focus shifts from selling things to selling outcomes.
One example of a consumer company that is making the service transition is Amazon. It has moved from selling books to increasingly selling services such as Alexa and other smart home devices tied into a Prime subscription model. A particularly interesting service is PillPack, an Amazon company that distinguishes itself from other online pharmacies by organizing pills in convenient daily packets labeled with instructions for patients, providing a service rather than just a box of pills.
A business-to-business example is Rolls-Royce's aircraft engine business. While in the past it sold engines, now it mainly rents engines and offers a package of engine rental and servicing.
The business-to-business application is a more advanced one in the servitization continuum, as retail still inevitably involves selling physical objects. One can't precisely lease out a set of medications. However, in both cases, profitability is tied increasingly to services rather than goods, and where tangible goods are being sold, they are enhanced by associated service offerings.


An example of a customer service–oriented company would be an airline, such as Southwest. They offer a range of services for travel. On a continuum of goods and relevant services, they offer a few goods (gift cards, drinks, and food), while offering a wide array of services (flights, hotel and car booking, customer service, no-fee canceling, etc.).
For a B2B company, such as financial service company Deloitte, the service offerings are much different (investment management, portfolio research, tax services, marketing consulting, and more).
Clearly, these two offerings are very different, and they can be understood easily by the end user. A consumer-oriented business usually tries to promote ease of use, luxury, and comfort (no-fee cancellation, upscale hotels, and comfortable flying experiences), while the B2B company offers data- and results-oriented services, with less flash but a much greater financial impact (portfolio analysis, marketing consulting, etc.).


The goods-services continuum is the range of goods and services that a company provides to consumers. For example, you might choose an automotive repair shop or a related business for step 1. This type of company provides car repair work and car maintenance to consumers. These are services. In addition, this type of business provides goods to consumers in the form of car parts that are necessary to fix cars. This type of business bills both for its services (usually priced on an hourly basis) and its goods (the cost of the parts). Therefore, this type of business is somewhere on the middle of the goods/services continuum, as it provides both goods and services. Another type of business you might consider in step 1 is a hair salon. This type of business provides mainly services (hair cuts, hair styling, hair coloring, etc.), but it could also provide goods in the form of shampoos, conditioners, gels, and so on. Therefore, this type of business is more skewed towards services on the goods/services continuum. 
In step 2, you can consider different types of business-to-business firms. For example, law firms only provide services to companies, such as tax consultation or employment-related legal consultations. Law firms do not provide goods to companies. You can consider the types of services that you would like a business-to-business firm to offer to consumers. 
The companies in step 1 provide both goods and services to consumers, while many (but not all) business-to-business companies such as law firms or accountants (who work with businesses) provide only services. The market for business-to-business services is more specialized, and though there are fewer potential customers for these types of services, these types of business-to-business firms often charge more than businesses that offer services directly to consumers. The service continuum goes from a company that sells only goods on one side of the continuum (such as, for example, a company that makes toys) to companies that only offer services (such as legal advice) on the service side of the continuum. Companies in the middle of the continuum offer both goods and services to different degrees.

What might the man's warning to Eckels foreshadow?

Eckels is warned several times during this story.  I'm not 100% sure which warning the question is referring too.  It doesn't really matter though.  Each warning to Eckels foreshadows the same thing.  They foreshadow that Eckels is going to get scared and ruin the present/future.  The first warning to Eckels is that the trip is dangerous.  It's so dangerous, he might not come back alive. 

"Does this safari guarantee I come back alive?"
"We guarantee nothing," said the official, "except the dinosaurs."

The second warning to Eckels is more official.  The warning this time is a signed release document.  The document is meant to force customers into making sure that they are fully committed to the dinosaur hunt.  People who are not mentally ready tend to panic.  

"Sign this release. Anything happens to you, we're not responsible. Those dinosaurs are hungry."
Eckels flushed angrily. "Trying to scare me!"
"Frankly, yes. We don't want anyone going who'll panic at the first shot."

The warning foreshadows exactly what happens to Eckels.  He panics so badly that he can't control where he is walking.  
The third warning deals with where Eckels is going to end up walking.  The safari customers are specifically told about staying on the path.  It is strongly emphasized to not leave the path.  Leaving the path might lead to irrevocable changes in the timeline.  

"Its purpose is to keep you from touching this world of the past in any way. Stay on the Path. Don't go off it. I repeat. Don't go off. For any reason!"

Those three warnings all foreshadow Eckels's disastrous encounter with the dinosaur.  Eckels realizes that the dinosaur is the most dangerous animal that he has ever faced.  Next, he panics.  His panic then leads him to step off of the path and kill a butterfly, which causes an entire societal and governmental change in the present.  

How does scientific inquiry try to avoid common pitfalls that produce error in nonscientific inquiry? Define variable and attribute. Name three sociological variables and their attributes.

In scientific research, an attribute is a characteristic of something (such as a person or object). A variable is a set of attributes. An attribute is the specific value of that variable. In sociology, for example, a common variable is gender, and the attributes are male and female (and perhaps transgender or other categories in some experiments). The variable of whether someone agrees with a statement is also common in sociology. The attributes of this variable can be defined differently and could include a five-point scale that includes strongly agree, agree, neutral, disagree, and strongly disagree. Age is another common variable, and the attributes could be under 18, 18-40, 41-60, and 61-80. The attributes can be defined differently in different experiments. 
Scientific inquiry tries to avoid pitfalls that produce errors in nonscientific inquiry by reducing what is called "noise." This concept refers to uncontrolled factors (other than the independent variable) that affect the dependent variable. To control these types of errors, the researcher must try to eliminate as many outside factors as possible. For example, if a researcher is testing the effect of a rehabilitation program on the elderly, he or she should choose subjects (people in the experiment) who are from similar socio-economic groups to control for the factor of socio-economic status (SES) in the experiment. In addition, researchers try to control for error by repeating experiments and using a large sample. The larger the sample size, the more likely the experimenter is to avoid having a lot of noise in an experiment because the larger number of samples will control for this noise. For example, if there is a large sample size in the experiment with the older people described above, having subjects from a lower SES group might be canceled out by having other subjects with a higher SES.

Tuesday, January 1, 2013

Did Rosa Parks make any contributions?

In 1955, Rosa Parks, an African American woman, chose not to give up her seat to a white man on a city bus in Montgomery, Alabama. During a time when segregation was the law, her refusal to give up her seat was seen by law enforcement as an act of civil disobedience. Rosa Parks was arrested and placed in custody. As a result of her arrest, African American citizens in Montgomery took action by organizing a boycott of the city buses. The movement gained momentum and began to attract national attention. A newcomer to Montgomery, Dr. Martin Luther King was one of the organizers of this movement.
Rosa Parks contributed to the civil rights movement by her actions or, in this case, her inaction. Her refusal to give up her seat for a white man served as a spark that ignited the movement to end segregation laws. In 1956, the Supreme Court ruled that bus segregation was unconstitutional.
https://www.history.com/topics/black-history/rosa-parks

How have African-Americans become active agents in responding to the problems of the post-Reconstruction era?

African-Americans became active participants in dealing with the problems they faced as a result of the segregation and the denial of some of their rights after Reconstruction ended. When Reconstruction ended, white southerners regained control of the state governments in the South. Laws that had been passed during Reconstruction that allowed African-Americans to exercise their rights were ignored or overturned. For example, people had to pay a poll tax or pass a literacy test in order to vote. Many African-Americans were unable to do these things because they had never attended school and/or were too poor to pay the tax.
In the late 1800s and the early 1900s, there were two leading African-American thinkers who had differing views on how to deal with the denial of rights. Booker T. Washington wanted African-Americans to focus on vocational training so they could get a job and be on a more solid footing economically. He founded the Tuskegee Institute to help African-Americans accomplish this. W.E.B. Du Bois wanted African-Americans to get all of their rights at the same time. While Booker T. Washington wanted African-Americans to delay the fight for political equality until they were economically secure, W.E.B. Du Bois wanted African-Americans to fight for all of their rights at the same time. He was one of the founders of the National Association for the Advancement of Colored People.
The NAACP believed in using the courts to achieve equality. They also encouraged Congress to pass laws. This organization filed many lawsuits. These lawsuits dealt with segregation and the denial of voting rights for African-Americans. They worked for the passage of anti-lynching laws and laws which fought segregation.
African-Americans also protested their lack of rights. A. Philip Randolph threatened a march on Washington, D.C. if President Roosevelt wouldn’t act on ending the discrimination that existed in the hiring of workers at federal defense plants during World War II. This threat led to an executive order to stop this discriminatory practice. African-Americans protested bus segregation in Montgomery and the lack of registered African-American voters in Selma.
African-Americans were active participants in the fight to reverse the segregation and the denial of rights that they faced as a result of actions that occurred after Reconstruction ended.
https://www.history.com/topics/black-history/booker-t-washington

https://www.history.com/topics/black-history/w-e-b-du-bois

What contextual factors influenced the psychologist’s Eleanor Gibson's contributions?

There are several features of the context in which Eleanor Gibson worked that may have influenced her contributions. Born in 1910, she grew up and began her career in a period of substantial gender inequality. While at Yale, for example, she was not allowed to attend seminars on Freudian psychology because of her gender. Although Gibson herself downplayed the effect of this on her, it may well be that the originality of her work stemmed from from this exclusion from traditional career opportunities.
Her most important discovery, that of the visual cliff, actually stemmed from her taking a traditional female role in child rearing and using her own experiences of motherhood as a starting point for scientific inquiry. Her discovery of the "visual cliff" and subsequent work in the areas of perceptual learning and ecological theory of development reflected her own observations as a mother and eventually developed into a major set of experimental protocols for understanding how children learned to understand their surroundings.
One could argue that there are other areas in which her context influenced her. First, much of her major work was done in a period when many psychologists were moving away from traditional Freudian approaches; behavioral theories and studies influenced her work. Next, after the experience of World War II, notions of inheritable traits were somewhat tainted by Nazism; the Civil Rights movement also pushed back against the concept of biology being destiny. This led to a more receptive environment for studying children's malleability and the effect of environment on their learning and behavior. 
https://www.britannica.com/biography/Eleanor-J-Gibson

I need help completing an assignment in response to the following prompt: First complete this sentence with appropriate names/words of your choice: "As [name of character] awoke one morning from uneasy dreams, he found him/herself transformed in his/her bed into a(n) [adjective] [creature]." Then, write the first few paragraphs of a story, beginning with the above sentence, in which the character attempts to go about his/her morning activities. Take it to the point where s/he encounters another person

This prompt is obviously based on Franz Kafka's story "The Metamorphosis" in which the protagonist, Gregor Samsa, wakes up to discover that he has been transformed into a giant insect. The point of the exercise is one of controlling perspective, and understanding how a character's interactions with the world are determined through not only individual choices but through how others view that character. 
One of your first choices, perhaps even before that of the creature into which the character is transformed, is gender. The character can have a traditional male or female identity, or perhaps some more fluid or transgender identity. Choosing a traditional gender identity makes controlling pronouns in your writing much easier, but it restricts some of the imaginative possibilities for using this species transformation to also interrogate the nature of gender.
Your next choice will be type of creature. Your decision in this case should rest on whether you want a sort of magical realism in which everything but the initial premise of the story is real or whether you want to move into some sort of fantasy world. In the first case, if everything but the premise is realistic, you might choose a cat or dog, perhaps having the protagonist's consciousness moved into that of the pet. More imaginatively, you could choose a mouse or cockroach, where the change in size would make every aspect of the setting function quite differently; to an ant for example, a shoe would be as large as a house is to a human. Alternatively, you could choose a fantastic creature, invented entirely our of your own imagination, or a mythic one. In the case of a transposition into a fantastic creature, the home environment and other creatures in it might also be transformed. You could, for example, have your character fall asleep playing a video game and awake inside the game universe, transformed into a dragon or a Pokemon. 
Technically, you would want to use the character's experiences to show how the species change affects the way the character interacts with the environment rather than just telling us how the character has changed. How you handle this involves deciding whether the character has been given species-appropriate instincts or not. For example, if your person became a cat, the person would either wake up with the skills and knowledge of an adult cat (how to jump, pounce, kill small rodents, etc.) or would struggle to figure out four-legged locomotion. The character would have different senses -- perhaps a more acute sense of smell and weaker color vision -- and interact with the furnishings differently. A cat or dog would need to jump up to a bed rather than sit down on it, while a gecko might feel most comfortable hanging upside down from the ceiling. Rather that telling us about the creature, you should show us how the creature interacts with an environment.
Especially given the Kafka parallel, this assignment seems geared towards creating a creature that cannot speak or use other modes of human communication. You would then want to think about how the person would wish to attempt to communicate or not in the new form based on whatever backstory you create for the person. For example, an abused wife or daughter might delight in the new identity as an opportunity to escape a bad situation, a curious teen might enjoy being a cat, while a single mother might be frantically worried about how to take care of her child in creature form. Thus your initial interactions should not be conditioned just by the nature of the creature but also by the character of your protagonist and the protagonist's relationship with the other person. 

Summarize the major research findings of "Toward an experimental ecology of human development."

Based on findings of prior research, the author, Bronfenbrenner proposes that methods for natural observation research have been applied in ...